My Account
Everything you need to manage your service
Latest updates
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Account & service help
Hours: Weekdays 5–9PM · Weekends 9AM–9PM
Quick and easy online payment
Pay your Bytes FiberNet bill securely through our online payment form.
Payment Notice
Payment will be posted within 24–48 hours. Account speed will be throttled to 0.5 Mbps one day after due date and disconnected after three days if unpaid.
For payment arrangements or due date changes, please use the live chat.
Network protection 24/7
Your safety online is our priority. Our network continuously monitors and blocks suspicious activities.
5,111 unusual connection attempts blocked
1,604 invalid or malformed data packets filtered
1,263 network probing requests stopped
28 excessive session attempts controlled
19 minor amplification attack attempts prevented
How to log in to the Customer Portal
Use your Account Number as the username and your Last Name (first letter capitalized) as the password to access the Customer Portal, View Bill, or Create a Ticket.